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Website Privacy Policy

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate this website;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose site visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we you communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we we cookies and other tracking tools

Cookies are small pieces of data stored on a user's device (such as a computer or mobile device) when they visit a website. These cookies enable the website to recognize the user's device, track their activities on the site, and provide a more personalized experience. 

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze the use of our website. Google Analytics uses cookies to collect information about how visitors use our site. This information is then used to compile reports and help us improve the website.

The information collected by Google Analytics includes, but is not limited to:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on each page

  • Interactions with the website

We use Google Analytics to better understand how visitors interact with our website. This information helps us make informed decisions to enhance user experience, optimize content, and improve the overall performance of our site.

Please note that third-party cookies, such as those used by Google Analytics, are subject to their respective privacy policies. We do not have control over the content and policies of these third-party websites.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at:  
admin @ nextsteponlinetherapy.com

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:  
admin @ nextsteponlinetherapy.com

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